Ongoing engineering
Senior WooCommerce technical partner
Ongoing senior engineering for stores and agencies that need someone who already knows their WooCommerce stack: updates reviewed before they reach production, problems investigated properly and technical decisions made with context.
Who it is for
- Stores whose revenue depends on checkout, payments and integrations working every day
- Agencies without a senior WooCommerce engineer in-house
- Teams with custom code, custom checkout logic or ERP/CRM integrations
- Stores planning HPOS, a PHP upgrade or a hosting migration
What it typically includes
- Reserved monthly engineering time
- WooCommerce, extension and PHP updates reviewed and tested on staging before production
- Investigation of problems as they appear, with written findings
- Code review of changes made by other developers
- Planning for HPOS, PHP versions, hosting changes and integrations
- A direct technical contact who knows the store
What you receive
- A monthly summary of the work done and its outcome
- Documented changes: what changed, where and why
- A prioritised technical backlog with risks made explicit
How a partnership starts
It starts with a technical review of the store: WooCommerce and PHP versions, extensions and custom code, hosting, background jobs, integrations, and the problems that keep coming back. The review produces a short, prioritised list of risks. That list becomes the first part of the backlog, so the reserved time is spent on what matters for the business — not on routine tasks that could be automated.
What changes for the store
Updates stop being a gamble: they are reviewed and tested on staging first, with WooCommerce's own changelog and the store's custom code in mind. Problems are investigated to their root cause instead of patched. And when a bigger decision comes up — HPOS, a new gateway, an ERP integration — there is someone who already knows how the store works.
Technical resources
Areas a partnership usually covers
- WooCommerce / Performance WooCommerce performance problems Slow checkout and admin, 502/504 errors, slow queries, Action Scheduler and WP-Cron backlogs.
- WooCommerce / HPOS WooCommerce HPOS: problems, migration and custom code What HPOS changes, why custom code breaks, and how to migrate order storage safely.
- WooCommerce / Integrations WooCommerce integration problems: REST API, webhooks and external systems REST API authentication, webhook deliveries, ERP/CRM syncs, timeouts and duplicated data.
FAQ
Frequently asked questions
How is this different from a maintenance plan?
A maintenance plan typically means running updates and checking that the site is up. A technical partnership is engineering: understanding the store's code, data and integrations, preventing problems before production, and investigating the ones that happen.
Is this a 24/7 service?
No. Availability and response expectations are agreed when the partnership is scoped. Urgent issues are assessed based on severity, availability and scope.
Can an agency use the partnership for several client stores?
Yes. See the agency partnership for how that works without handing over the client relationship.
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